At SVÉNA, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it secure.

When you make a purchase, create an account, or contact us through the Inquire page, we may collect information such as your name, email address, shipping address, payment details, and any messages you send to our customer care team. We use this information to process orders, provide customer support, improve your shopping experience, and communicate with you about your purchase or inquiries.

We do not sell or share your personal information with third parties, except for trusted service providers who help us operate our website, process payments, and deliver orders. These partners only receive the information necessary to perform their services and are required to protect your data.

We use cookies and similar technologies to improve website performance, personalize your experience, and understand how visitors interact with our site. You can adjust your browser settings to manage or disable cookies at any time.

Your payment information is processed securely through our payment partners and is never stored on our servers. We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

If you subscribe to updates or marketing emails, you can unsubscribe at any time using the link provided in each message. If you need to update your personal information or have questions about how your data is used, please contact us through the Inquire page.

By using our website, you agree to the terms of this Privacy Policy. We may update this policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page.